Challenges and success factors
during the service handover in IT sourcing
The handover of services must run smoothly so as not to jeopardize the business at any time.
Outsourcing results in changes to the tasks performed by the IT department (e.g., managing the provider).
Conflicts of interest between providers and outsourcing companies must be resolved.
Maintaining or improving service quality must be ensured.
We are experts in all aspects of IT sourcing and support small, medium-sized, and large companies in implementing various IT topics, projects, and requirements. We demonstrate our commitment in committees of BITKOM, ITSMF, the German Institute for Standardization (DIN), the International Organization for Standardization (ISO), and other leading IT organizations.
Due to the fact that noventum does not offer outsourcing services itself and does not act as an IT provider, we act as an independent and objective advisor for our customers within the scope of projects, taking an analytical approach when preparing outsourcing decisions.